Online orders with different shipping and billing addresses cannot be processed. The shipping and billing address must be the same for order to be completed.
All orders are shipped within 1-3 business days. Delivery times vary. Orders placed on Saturday and Sunday are processed on the following business day.
Shipping charges are flat rate, structured as follows:
|$0 - $24||$4.00||$10.00|
|$25 & up||FREE||$12.00|
Shipping insurance is optional, yet recommended. Palladio Beauty Group does not accept responsibility and does not reimburse for lost or stolen packages that have left our facility, UNLESS INSURANCE HAS BEEN PURCHASED.
We are currently unable to accept orders billed or shipped to destinations outside of the United States or Canada. If you live outside of these areas, please visit these reseller websites: www.BeautyNaturals.com and www.GotBeauty.com.
Complimentary (or, "free") shipping will automatically become an available "Shipping Method" for any order that totals $25.00 or more (after discounts). Packages travel via USPS First Class or Priority Mail, depending on weight.
Expedited shipping and insurance are not included.
We, at Palladio Beauty Group, are committed to providing our customers with the highest-quality of affordable cosmetics, and we proudly guarantee every product we sell. If you are unhappy with any item purchased from our online store, simply return the unused portion within 30 days of the purchase date, and we will gladly exchange the item for a product of equal or lesser value -- no questions asked and no receipt required. (All sales are non-refundable.)
If you wish to return any product(s) from your online order, within 30 days of the purchase date, print and complete our Return/Exchange Form and place it inside the return package along with the unwanted items. Make sure all information is printed clearly and legibly, and mail package to:
Products may not be exchanged for items of higher value.